Written by Hello Oyyim Users! 👋
If you’re having trouble registering, here are common issues and how to solve them.
1. Email or Username Already Exists
You may see:
“Sorry, that username already exists!”
“Sorry, that email address is already used!”
✅ Solution: You’re already registered. Please go to the Login page and sign in with your credentials.
“Sorry, that username already exists!”
“Sorry, that email address is already used!”
✅ Solution: You’re already registered. Please go to the Login page and sign in with your credentials.
2. Invalid Username Format
You may see:
“Usernames can contain only letters, numbers, ., -, and @”
✅ Solution: Your username must not contain spaces.
❌ Example:
✅ Use:
“Usernames can contain only letters, numbers, ., -, and @”
✅ Solution: Your username must not contain spaces.
❌ Example:
Martin Beck✅ Use:
martin-beck or martin.beck
3. Restricted Email Domain
You may see:
“Registration is only allowed with the following email domain(s): zuwanu.com, hotmail.com, yahoo.com, gmail.com”
✅ Solution: Please use an email from one of these platforms:
Other email domains are not allowed.
“Registration is only allowed with the following email domain(s): zuwanu.com, hotmail.com, yahoo.com, gmail.com”
✅ Solution: Please use an email from one of these platforms:
zuwanu.com, hotmail.com, yahoo.com, or gmail.comOther email domains are not allowed.
4. Completing Registration
✅ Solution:
– Fill all required fields correctly
– Click the Signup button to submit
– Wait for a confirmation email
– Login, upload your profile picture, and start chatting with users you like!
– Fill all required fields correctly
– Click the Signup button to submit
– Wait for a confirmation email
– Login, upload your profile picture, and start chatting with users you like!
